Stories
Real Experiences. Measurable Results
Partnership for Child Health strengthens systems across Northeast Florida so healthcare, schools, justice partners, and community organizations work together in support of children and families.
The stories shared here show how that alignment shapes daily life.
“I have participated in the health literacy CME and found it to be very enlightening and useful. The focus on health literacy awareness and teach-back techniques provides us with critical communication tools to help our highest risk patients.”
Steven Kailes
MD, MPH, FACEP, FAAEM
Family Stories
When Care Starts Working Together
Families often reach out when care feels disconnected. Appointments are spread across providers, schools raise concerns, and information does not move between systems. Parents and caregivers are left trying to connect the pieces.
When communication improves and plans are aligned, that experience changes.
Thanks to our coordinated System of Care, our partners can more effectively support families when a child’s needs involve more than one system at the same time (such as healthcare, school, community services, or justice partners).
children and families deserve
Care That Works Together
Baby Troy's Story: From Breathing Problems to Breathing Easier
Baby Troy was diagnosed with a small lower jaw and a cleft palate, which initially created breathing problems.
Following the ACPA guidelines the team was able to see him within the first week of life to develop a treatment plan. “Initial team follow up is critical for the newborn’s optimal development, as well as aiding the parents understanding of the newborns needs in relation to his cleft diagnosis,” said Lida Sarnecky, Program Nurse Manager.
“Prior to surgery, Baby Troy had tremendous sleep apnea and now his Mom says he sleeps as quiet as a mouse.”
Youth Outcomes:
Early Response Matters
When youth experience school discipline or early contact with the juvenile justice system, the response matters.
Partnership for Child Health helps ensure those moments lead to connected care rather than deeper system involvement.
Outcomes That Reflect Coordinated Care
Children and Youth Connected Ongoing Medical Care
The percentage of children that are connected to a regular doctor for ongoing care.
Children and Youth Screened for Early Concerns
The percentage of children and youth that receive screenings to catch concerns early.
Children and Youth Staying Current on Check-Ups
The percentage of children and youth that stay current on routine check-ups.
“As a clinician, it is important to not only consider the science of health issues, but also to better understand how our patients access healthcare and their understanding of our treatment plans to help them improve and recover from their illness. This information helped me to better meet the needs of all of my patients.”
Steven Kailes
MD, MPH, FACEP, FAAEM
Partner Perspectives
Strengthening Collaboration Across Sectors
Partnership for Child Health connects healthcare providers, courts, schools, and community organizations so they can work more effectively for Northeast Florida children and families. Hear from our partners about the positive outcomes for justice-involved youth through the implementation of the Duval County Diversion System of Care
Systems Create Stories
The work of connecting healthcare providers, schools, courts, and community organizations often happens behind the scenes, yet it shapes what families experience every day.
When partners communicate and follow a shared plan, care moves forward with fewer gaps and clearer next steps. Over time, that consistency makes a measurable difference.
If you are seeking support for a child or family, this is a place to begin.
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